FAQ

Frequently Asked Questions

  • How do I register my child for a program?

    Registration is completed online through our website for each season. Simply select the desired program, complete the required information, and submit payment to secure your spot.

  • Does my child need experience?

    No, we welcome players of all levels of experience and they will learn the game from experienced coaches and staff.

  • How often do you practice?

    Practice varies by season, division, and level of play. Practice schedules will be organized by your coach and communicated to you.

  • What is included in the registration fee?

    Registration fees cover league administration, scheduling, officials (if applicable), and facility usage. Uniforms, equipment, and tournament fees may vary by program and are noted during registration.

  • What is your refund or cancellation policy?

    1. General Policy

    All registrations are considered final upon submission. The league operates on fixed costs based on player counts, including uniforms, insurance, and facility fees; therefore, we do not offer cancellations or "change of mind" withdrawals.


    2. Refund Deadline

    Strictly no refunds will be issued once a player has been drafted to a team. The draft marks the point where rosters are set, and a departure negatively impacts team balance and league scheduling.


    3. Case-by-Case Exceptions

    We understand that life happens. Exceptions to this policy (such as season-ending injuries or sudden relocation) may be considered on a case-by-case basis at the sole discretion of the Board of Directors.


    Note: If an exception is granted, a $25 administrative fee may be deducted from the refund amount to cover processing and merchant fees.



  • How can I contact the organization with questions?

    You can contact us through the email address or contact form listed on our website. Our team will respond as quickly as possible during regular business hours.

  • What is Valor/Select?

    Valor is a competitive select program that allows girls in divisions 8U-14U to play at a more competitive level. All girls are welcome to try-out!   

  • What is a Tournament Team?

    A tournament team is a roster specifically assembled to compete in organized tournament play, moving beyond the scope of a standard recreational season. These teams are most commonly formed during the fall season. The primary goal isn't just winning rings—it’s about accelerating player development in a high-stakes environment. One of the biggest advantages of a tournament team is the focus on Softball IQ. This refers to a player’s mental understanding of the game, including: Situational Awareness, Strategic Thinking, Mental Resilience. Often involves a tryout process to gather players with similar skill levels.

  • Who is USA Softball

    USA Softball is their governing board to whom we report and operate under. These create the association bylaws and regulations we must use to operate softball in San Marcos. We are part of the North San Diego County District. You an visit USA Softball at their site for a more in-depth look and locate safe sport trainings and background check processing needed for coaching.

  • What equipment is required?

    Required equipment varies by division and program. Any mandatory adn recommended  items will be listed on the divison page  under Softball 101 or shared by coaches prior to the first practice.

  • Are volunteers or coaches needed?

    Our programs rely on volunteer coaches and helpers. If you’re interested in volunteering, you can indicate your interest during registration or contact us directly. 


    Additionally, each season has a minimum Volunteer commiment for each player. Opportunities may included; snack bar, field prep, etc. 

  • How will I receive updates and announcements?

    All updates are sent via email and posted on the website. Please ensure your contact information is accurate so you don’t miss important communications.


    We also recommend following us on Instagram and Facebook @ smgirlssoftball.

  • Are games played on holidays?

    Typically games are nt played on holidays. Any planned games or breaks will be communicated in advance.

  • How are coaches trained or screened?

    Coaches are required to complete background checks and training based on organization policies and USA Softball requirements.

  • What is the organization's code of conduct?

    1.l/We will encourage good sportsmanship by demonstrating positive support for all players, coaches, umpires and any league officials at every game, practice or associated event.


    2.I/We will place the emotional and physical well being of my child ahead of my personal desire to win.


    3.I/We will insist that my child play in a safe and healthy environment.


    4.l/We will support coaches and officials working with my child, in order to encourage a positive and enjoyable experience for all.


    5.l/We will demand a sports environment for my child that is free from drugs, tobacco and alcohol and will refrain from their use at all youth sports events.


    6.I/We will remember that the game is for youth — not adults.


    7.I/We will do my very best to make youth sports fun for my child.


    8.I/We will ask my child to treat other players, coaches, fans and officials with respect regardless of race, sex, creed or ability.


    9.I/We will help my child enjoy the SMGS experience by doing whatever I can, such as being a respectful fan assisting with coaching or providing transportation or assisting SMGS program as a volunteer.


    10.I/We will abide by all of the rules and regulations of SMGS and know that I am responsible to read and know them.


    11.I/We agree to accept all decisions of the game officials, umpires, coaches, Board of Directors as being fair and called to the best of their ability.


    12.I/We will not engage in any kind of unsportsmanlike conduct with any official, coach, player or parent such as booing and taunting, refusing to shake hands, or using profane languages or gestures,


    13.I/We agree to furnish the proper documents required by SMGS for my child to play (Failure to do so may result in the release of a player)


    14.Any disrespect from a parent/fan directed towards game officials, board officials, or any person volunteering and working the game, creating disturbance either in the stands or on the playing field, or has been ejected from the game will be referred by the Board of Directors for disciplinary action.


    15.I/We agree to take responsibility for any actions that violate this Code of Conduct by a guest or relative, attending parent, or guardian.


    16.I/We agree to the proper chain of command when filing a complaint or voicing my opinion regarding an area of concern.


    17.I/We will teach my child to play by the rules and to resolve conflicts without resorting to hostility or violence.

  • What is Tourney Machine?

    Tourney Machine is an app hosted by Sports Engine. This app is used by leagues to post tournaments they are hosting. If you are attending a tournament with a team you can locate game play schedules and tournament brackets.

  • What is Gamechanger?

    Gamechanger is a sport app created by Dick's Sporting Goods to host teem communication. It allowed for coaches to provide real time notifications to their families. The app can communication game and practice schedules. It also allows for live streaming of games so fans not able to attend the game can watch a live feed. The app is a tool recommend by the league. Games can be scored in Gamechanger, but scoring is not required until the end of the season.